United Source 1 Tracking Orders

Restaurant supply chain solutions.

Tracking Your Order

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US1’s procurement and export distribution policy is to keep the identification and tracking of product clear and simple, thus facilitating the ability to notify export customers in the event of a recall. Since US1 customers are all international, the actual return of product once shipped out of the U.S. is unlikely. However, the ability to identify and notify affected customers quickly once a recall has been announced is paramount. Likewise, the ability to easily and quickly identify food products received by US1 from vendors who have announced recalls, but whose affected products have not yet been exported, is central to policies and procedures.

US1 policy and practice is to follow procedures that will make the tracking of all food products simple from procurement through delivery. This is accomplished, among several practices, by assigning one Sales Contact Number (SCN) for each export sale (whether the transaction involves one or more vendors). All associated documentation including, but not limited to: purchase orders, receivers, invoices, and packing lists, are identified by an alpha-numeric ‘V’, followed by a number (i.e. V4135). This policy would not be possible if single purchases resulted in products being distributed to more than one customer. Therefore, this policy is not an option for traditional food distributors. Traditional distributors must be able to identify a varying number of customers over a period of time while recording any and all remaining inventory still on hand that has been recalled. US1’s system allows for only one sale per purchase. For US1, tracking product becomes a simple and efficient task.